To make any changes to your lessons, please email bmbwsnowsports@vailresorts.com. Per our cancellation policy: All lesson cancellations must be requested 48 hours prior to the lesson start time for a full refund. Cancellations requested within the 48 hours are eligible for a 50% refund. Lift tickets and rentals are eligible for a full refund until 7pm EST on the date of the product.